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As a Senior Information Architect and Human Factors Engineer I have authored detailed, actionable, heuristics reports, as well as, conducted usability studies, ideation sessions, focus group testing and competitive benchmarking for numerous companies across an array of industries. I am happy to present samples (containing non-sensitive data) from the reports that I have conducted for the following companies:

 

General Dynamics
WIN-T (War Fighters Information Network Tactical) including GEM-X and TKMS Classified Key Management Tools (Heuristics, Usability, Contextual Inquiry and Hands-on User Studies)

Facilitation of Hands-on User Studies

 

Facilitation of Ideation Sessions with Soldiers, Engineers, Government Representatives
and Senior General Dynamics Management

 

General Motors
TED Conference (Technology, Entertainment & Design) Laguna Seca Raceway field work
(Contextual Inquiry, Focus Group Facilitation, Software Ideation Sessions)

 

 

 

Facilitation of Contextual Inquiries after "Hot Laps"
track side Laguna Seca Raceway

 

 

 

 

Ally Financial Inc.
Online banking, mortgage lending and auto financing
(Heuristics, Usability Studies, Contextual Inquiry for mobil banking app)

 

General Motors
TED Conferences (Technology, Entertainment & Design)
(Software Ideation Sessions, Focus Group Facilitation, Usability Study)

 

Cisco Systems
TP-EOA TelePresence Tool

(Heuristics, Usability Studies, Contextual Inquiry)

 

Dell
Enterprise Storage Solutions

(Heuristics and Usability Studies)

 

Lockheed Martin
Piranha War Fighter Communication Services Interface
(Heuristics and Usability Studies)

 

US Air Force
Capability Preparedness and Metrics Utility Tools
(Heuristics, Usability Studies, Contextual User Interviews)

 

Analog Devices
Circuits from the Lab Tool Set

(Heuristics, Usability, Online User Studies and Hands on User Studies)

 

Thomson / Cengage Learning
Speech Studio Online Video Grading and Review Tool
(Heuristics, Usability and Hands on User Studies) Multiple web sites including the Sport

 

Transparent Language
Language Learning Tools
(Heuristics and Usability Studies) Rapid Rote Language Learning Tool

 

A&E’s Biography.com 
Multiple family of web sites including History.com.
(Heuristics and Usability Studies)

 

BuzzPal
Startup Travel Portal Initiative
(Persona Creation, Competitive Analysis and Benchmarking)

 

 

 

I am happy to present samples (containing non-sensitive data) from the reports that I have conducted for the companies above:

 

 

 

 

 

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